Demand Planner

We're looking for a Demand Planner who is comfortable working with data and is eager to develop their forecasting skills in a fast-paced supply chain environment. You'll support the demand signal that drives every operational decision at HelloFresh, from how much food we order to how many staff we schedule and how many trucks we book.

What you'll do

• Own the day-to-day data validation and QA process across demand data pipelines, identifying anomalies and ensuring inputs are clean before they reach the plan.
• Build and maintain automated alerting for data quality issues, missing feeds, and forecast anomalies.
• Investigate discrepancies between forecast and actuals, documenting root causes and maintaining a log of known data issues.
• Write and maintain SQL queries to extract, validate, and transform demand data across cloud data platforms (e.g., Databricks, Snowflake).
• Support the development and refinement of forecasting models, applying statistical techniques under guidance from senior analysts.
• Build and maintain dashboards and automated reporting using visualisation tools (e.g., Tableau).
• Support the generation and validation of daily and weekly demand plans for European markets.
• Participate in the weekly S&OP planning cycle, preparing materials and analysis for meetings with Market Leadership, Logistics, Production, and Procurement.

What you'll need

• 2–3 years in Demand Planning, Supply Planning, Supply Chain Analytics, or a related analytical role.
• Strong technical skills in SQL, Excel, and PowerBI or Tableau.
• Familiarity with forecasting concepts: bias and accuracy metrics (e.g., MAPE, WAPE) and their connection to operational outcomes.
• Awareness of demand and supply risks and eagerness to learn mitigations (buffers, caps, swaps).
• Comfortable using project tools like JIRA/Confluence.
• Good communication skills to present data clearly to technical and non-technical colleagues.

Nice to have

• Exposure to e-commerce, food retail, FMCG, or perishable/short shelf-life experience.
• Python skills.
• Curiosity about forecasting in environments with limited historical data and willingness to learn techniques like proxy data and trend smoothing.

What they offer

• Modern working space in Berlin-Kreuzberg with flexible working hours and Work From Home/Work from Abroad options.
• Home office set up budget and monthly transportation budget via NAVIT.
• Development possibilities with internal trainings and yearly Learning & Development budget.
• Discount for HelloFresh boxes and discounted fitness offers with Urban Sports Club.
• Childcare and company pension scheme benefit.
• Well-being initiatives in cooperation with Headspace and Spill.