Warehouse Operations Team Lead (+B2 German required)

About the role

Reporting to the Warehouse Operations Manager, you are the driving force on the warehouse floor. Your core objective is to oversee your team and the seamless, day-to-day execution of inbound, picking, packing, shipping/outbound, and inventory processes, ensuring operations run smoothly, inventory remains accurate, and the team is fully trained and motivated to meet daily targets.

What you'll do

• Provide direct supervision and leadership to the fulfillment, inbound, and outbound warehouse teams of up to 15 direct reports.
• Lead daily floor operations to ensure seamless order flow and manage device-specific movements, maintaining a steady and efficient operational pace.
• Train, onboard, and mentor warehouse staff, ensuring they are fully equipped to meet performance, safety, and quality standards.
• Act as the floor expert for handheld Warehouse Management Systems (WMS) and scanning systems, ensuring strict inventory accuracy through regular monitoring and immediate error correction.
• Monitor team performance and support the Operations Manager in eliminating bottlenecks and implementing process improvements.
• Ensure all team members strictly adhere to Standard Operating Procedures (SOPs) and safety compliance guidelines on the warehouse floor.

What you'll need

• Proven hands-on experience in a warehouse, logistics, or fulfillment environment - ideally in an e-commerce or consumer electronics setting.
• Previous experience in a supervisory, team lead, or staff training role.
• Expert-level practical knowledge of handheld Warehouse Management Systems (WMS), barcode scanning systems, and digital inventory tracking.
• Deep understanding of high-velocity inbound, picking, packing, and outbound fulfillment processes.
• Strong leadership skills with the ability to motivate, direct, and clearly communicate with a diverse team of warehouse associates.
• High attention to detail, a commitment to precise inventory accuracy, and an understanding of safe ergonomic practices on the floor.
• Fluent in both German (B2 at a minimum) and English.

Nice to have

• Other languages beyond German and English.
• A forklift driving license (Flurförderzeugschein).

What they offer

• BVG monthly discount to drive you everywhere in Berlin
• Mental health support with Nilohealth
• Physical health support with Urban Sports Club
• Annual learning budget of 750€
• Exclusive Grover Tech discount for you & your loved ones