Working Student Operational Intelligence & Automation

About the role

As part of the Operations Analytics team at Flink, you will own projects end-to-end — from scoping and data extraction to model-building, stakeholder alignment, and final rollout within the Ops team. You define the roadmap and drive it to completion.

What you'll do

• Take full responsibility for your initiatives — from scoping and data extraction to model-building, stakeholder alignment, and final rollout within the Ops team.
• Structure and lead regular business reviews with Operations Managers and senior leadership, translating complex analyses into clear narratives and concrete recommendations.
• Own the cadence of performance reviews with internal and external partners — frame the conversation, address service-level gaps, and hold the room accountable for follow-through.
• Develop services and leverage AI-driven workflows to eliminate manual reporting and scale operational processes.
• Use BigQuery (SQL) to navigate complex operational datasets and uncover the "why" behind inefficiencies.
• Build and maintain high-impact dashboards and ad-hoc reports that give Operations Managers the intelligence they need to run hubs effectively.

What you'll need

• Comfortable owning a project from first principles to final delivery — you set timelines, manage expectations, and communicate proactively without needing to be asked.
• Able to walk a Hub Manager and a C-level executive through the same analysis and make both feel informed and confident.
• Currently pursuing a degree in a quantitative field (Mathematics, Statistics, Business Analytics) with a strong foundation in BigQuery (SQL) and Python (Pandas, NumPy).
• Genuine interest in statistical testing and the ability to interpret results in a way that drives real business decisions.
• You connect a line of code to a real-world outcome — good analysis leads to faster decisions and better operations.
• You proactively identify gaps and opportunities and don't wait for a task list — you build one.

What they offer

• Unlimited access to e-learning and training platform MyAcademy, including online German courses
• Online discounts with Corporate Benefits and Future Bens
• Discount on personal Flink orders and early access to new products
• Modern, dog-friendly office in the heart of Berlin