Product Manager - Partnerships

About the role

You'll be the first dedicated PM for SumUp's Partnerships, Enterprise, and Retail channels domain, joining a newly formed squad under Mission Acquisition to build the operational and technical foundations that allow these channels to scale with confidence. You'll turn fragmented processes and under-loved systems into a clean, scalable product ecosystem focused on Salesforce-based workflows.

What you'll do

• Own the product roadmap for Salesforce-based workflows, partner management tooling, and partner self-service capabilities across the Partnerships, Enterprise, and Retail channels
• Identify operational pain points with partnership teams and translate them into clear, prioritised solutions built alongside Engineering
• Shape the strategy and evolution of the Partner Portal into a coherent, globally scalable product
• Strengthen data foundations and reporting quality so key partnership KPIs can actually be tracked and acted on
• Align priorities across product, revenue operations, analytics, and channel stakeholders — balancing quick wins with a longer-term platform vision

What you'll need

• Proven experience delivering product improvements in CRM, internal tooling, or commercial operations environments, with Salesforce at the core
• Strong technical fluency when working with Engineering teams on solution design and trade-offs, particularly within Salesforce ecosystems
• Deep understanding of business processes across partnership management, sales operations, and lead management
• Ability to translate complex, cross-functional workflows into clear and actionable product definitions — and bring stakeholders along the way
• Comfort balancing short-term execution with longer-term platform thinking in an environment that's still being shaped

What they offer

• Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office
• Virtual Stock Option programme: you will own a stake in SumUp's future success
• A dedicated annual L&D budget of €2000 for your individual development
• A corporate pension scheme where we match up to 20% of your contributions
• Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
• Break4me: 1-month sabbatical after 3 years of service