Key Account Manager Hospital

About the role

You'll be responsible for developing Doctolib's business in your region by supporting hospitals, clinics, and medical centers on their digital transformation journey. This is a full-time B2B sales role covering the complete sales process from first contact to go-live implementation.

What you'll do

• Manage the complete sales process for hospitals, clinics, and medical centers from initial contact to go-live
• Negotiate framework and individual contracts with customers at C-level
• Support key accounts during technical integration and handle cross-selling and up-selling
• Collaborate with product management and operations teams to continuously develop the platform based on customer feedback
• Coach and develop new team members while defining and monitoring relevant KPIs

What you'll need

• 2-3 years of B2B sales experience with C-level key account communication
• Experience in similar position, preferably in software sales or digital environments with complex services/products
• Entrepreneurial mindset with high level of initiative and drive to make things happen
• Strong communication skills and empathy to understand complex process structures
• Fluent German (C1+) and confident English communication skills

Nice to have

• Prior experience in healthcare sector
• Valid driver's license (Class B) and willingness to travel

What they offer

• Company health insurance with additional benefits
• 28 vacation days plus 1 additional day per year of employment (max 30 days)
• Company pension scheme with 40% employer contribution
• Company car
• Free mental health and coaching sessions
• Subsidized sports membership with Urban Sports Club