VP Operations

About the role

We are looking for a VP of Operations to build and drive our internal scaling engine. You will act as the connective tissue across all departments, ensuring we scale efficiently while maintaining high team satisfaction and delivery quality.

What you'll do

• Own and continuously evolve the operating model supporting the growth of our business: identify bottlenecks, design and improve scalable processes across sales, delivery, and support functions
• Create clear ownership, governance, and decision frameworks
• Build robust internal systems and workflows that reduce friction, increase speed, and improve the quality of decision-making
• Define and maintain a roadmap for internal operational improvements, prioritising initiatives based on business impact and scalability
• Partner with leadership and teams to track operational KPIs and drive accountability
• Being accountable for the staffing process across client, research, and internal projects
• Moderate cross-team staffing decisions and prioritisation
• Design systems that empower team leads and project managers to make proactive staffing decisions

What you'll need

• Strong experience in operations in a fast-growing tech or professional services company
• Process engineering: Proven track record in building and improving processes and scaling operational systems
• AI/ML Literacy: Deep understanding of AI implementation and how to use LLMs/automation to optimize internal workflows
• Project management, stakeholder management, and change leadership skills
• Entrepreneurial mindset: Comfortable taking ownership of opportunities and co-driving business outcomes
• Structured, data-driven, and execution-focused approach with a bias toward automation and continuous improvement
• Fluent English; German a plus

Nice to have

• Resource planning: Experience in resource management, staffing, or workforce planning is a strong plus

What they offer

• Unique insights into applied machine learning research and development
• Visa Sponsorship available
• Annual learning and development budget for conferences and educational resources
• Flat hierarchy, open 360° feedback, and flexible work-from-home policy
• Brand new office space on the AI Campus in Berlin
• Monthly allowance for mobility, sports, or groceries