IT Specialist - Working Student

About the role

We are looking for a reliable Working Student to support our IT team with day-to-day hardware operations and basic IT support tasks. This role is primarily focused on device handling, setup, and logistics, with some exposure to end-user support.

What you'll do

• Prepare and set up laptops and other hardware (Windows & Mac)
• Support onboarding handling standardized kits
• Handle hardware logistics (inventory, packing, shipping, returns)
• Assist with workspace setup (monitors, docks, peripherals)
• Maintain accurate tracking of devices and assets

What you'll need

• Basic understanding of IT concepts and good logical thinking
• Hands-on and comfortable working with hardware
• Familiar with tools like Outlook, Teams, and basic Office 365 usage
• Able to follow structured processes and instructions
• Organized and detail-oriented
• Reliable and proactive mindset

Nice to have

• Initial experience in IT support or helpdesk
• Exposure to Windows/Mac device setup
• Familiarity with ticketing tools (e.g. Jira)

What they offer

• Hybrid working concept with flexibility to work in the way that suits your tasks
• Modern office in Berlin-Friedrichshain with height-adjustable desks and facilities
• Onboarding with welcome bag, buddy program, and team support
• 29 + 2 vacation days and discounted Wellhub membership
• Team events and collaborative work environment