Market Lead

About the role

We are looking for a Market Lead to drive growth and lead high-performing teams in a fast-paced, KPI-driven environment. You'll balance strategic vision with operational execution while ensuring outstanding experiences for both merchants and team members.

What you'll do

• Lead and mentor Team Leads to build motivated, results-driven teams.
• Manage and grow large teams in customer support, sales, or other KPI-driven functions.
• Oversee onboarding and support fast-paced team expansion.
• Use data to guide decision-making and performance improvements.
• Collaborate effectively with stakeholders at all levels of seniority.

What you'll need

• Minimum 3 years of experience managing Team Leads.
• Proven success managing large, KPI-driven teams.
• Experience in team growth and onboarding in scaling environments.
• Strong ability to make data-driven decisions.

Nice to have

• Experience in fintech or tech-driven environments.
• Knowledge of EU market dynamics.
• Strong adaptability in fast-changing environments.
• Visionary mindset with passion for merchant and people experience.
• Fluency in English and another European Language

What they offer

• A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
• Restaurant tickets
• 30 Days Sabbatical after completing 3 years of employment
• Referral Bonus