Senior AI Engineer- Phone Assistant
Doctolib
Seniority
Senior
Model
In-Office
Sector
Salary
Undisclosed
Contract
Full-Time
About the role
We are looking for a Senior AI Engineer to join the Conversational AI team to build and scale Doctolib's Phone Assistant product. You'll work with cutting-edge AI, NLP, and speech recognition technologies to revolutionize patient-practitioner interactions and practice management for millions of users.
What you'll do
- Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows
- Validate hypothesis with offline evaluation datasets and A/B tests on real traffic
- Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics
- Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters
- Own performance, observability, and security through monitoring dashboards, SLO/SLI, and security posture
- Ensure privacy and security by design
- Contribute to cross-functional initiatives that shape Doctolib's future AI platform and best practices
What you'll need
- 6+ years of experience as a software engineer with significant Python experience
- Track record with the full lifecycle of an AI product at scale, from evaluation and launch to production iterations
- Understanding of software development best practices including automated testing, CI/CD, and DevOps
- Product-oriented mindset with ability to balance business needs with technical constraints
- Strong focus on code quality and rigorous testing culture
- Experience sharing knowledge through pair programming and mentoring
- Comfortable speaking and writing in English for daily team communication
Nice to have
- Experience with agentic systems in production
- Experience in the medical domain
What they offer
- Deutschlandticket (Germany-wide public transport) fully paid
- 28 vacation days + 1 additional day per year (max 30 days)
- Work from abroad for up to 10 days per year
- Company health insurance and pension scheme with employer subsidy
- Free mental health services and subsidized sports membership
- Flexible hybrid workplace policy with subsidized meal benefits