Principal Model Operations Specialist (maternity cover)

About the role

This role is a ~1+ year fixed-term contract (maternity cover) focusing on inventory back office operations including acquisition, onboarding and maintenance on Principal Model products as part of the Principal Model Operations team.

What you'll do

• Maintaining day-to-day operations which drive growth for our inventory and improve the content of our product.
• Address and resolve issues related to our digital ticket warehouse and collaborate with Sales to manage supplier relationships effectively.
• Identify and proactively address process improvement opportunities within the team and across other departments.
• Utilize data-driven decision making to streamline operational workflows, implement automation, and measure the impact of improvements on performance metrics.
• Coordinate with internal departments and external stakeholders by presenting data-backed recommendations and ensure timely completion of projects and meeting deadlines.

What you'll need

• Demonstrated expertise in Operations Management, Customer Care, or a related field, with a proven track record of driving operational excellence.
• Strong problem-solving abilities to address and resolve complex challenges effectively and efficiently.
• Excellent data analysis capabilities to drive strategic decisions.
• Effective communication skills for collaboration across departments and with external partners.
• Proven ability to manage multiple high-impact projects simultaneously, ensuring prioritization and timely delivery of tasks.
• You are fluent in written and spoken English. Fluency in another European language is a plus (French, Italian, or Spanish).

What they offer

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Health and wellness benefits