TechOps Lead

About the role

This is a strategic TechOps Lead position at Moss, a SaaS scale-up, where you'll build and scale the technical foundation that keeps the company secure, reliable, and operationally efficient. You'll lead and develop the TechOps team while shaping the operating model, automation strategy, and governance framework for workplace infrastructure, identity, and core business systems.

What you'll do

• Own and continuously evolve the TechOps operating model as Moss scales
• Define and implement automation-first approaches to identity, access, device, and workplace management
• Own Google Workspace, MDM (Jumpcloud), IAM, and core workplace infrastructure
• Lead and develop a high-performing TechOps team with regular feedback and coaching
• Own vendor relationships and licensing strategy for TechOps-related tools
• Act as primary TechOps contact for internal and external audits
• Partner closely with Security to ensure controls meet audit and regulatory requirements
• Drive cost transparency and optimization across workplace infrastructure
• Collaborate cross-functionally with Engineering, Security, Finance, and People teams

What you'll need

• Proven experience leading and developing small technical or IT-focused teams in fast-paced environments
• Strong hands-on experience in technical operations, workplace infrastructure, and identity management
• Experience building scalable operational models rather than just maintaining systems
• Strong understanding of security best practices and regulatory environments
• Fluent in English

Nice to have

• Coding or scripting skills (e.g. Python)

What they offer

• Top-of-market compensation package, including equity
• 20 days "work from abroad" policy
• 600EUR Learning & Development Budget
• Vibrant offices with weekly breakfasts and Friday demos