Senior FSQA Manager
HelloFresh
Seniority
Senior
Model
In-Office
Sector
Salary
Undisclosed
Contract
Full-Time
About the role
We're looking for a Senior FSQA Manager to take full ownership of our Fish & Seafood category, working with suppliers across Europe and South East Asia. You'll drive food safety and quality compliance, implement best practices, and ensure we consistently deliver safe, high-quality products to customers.
What you'll do
- Lead food safety and quality management across international suppliers, serving as subject matter expert on legislation, product risks, shelf life validation, and import requirements
- Conduct regular on-site audits and supplier approval visits across Europe and South East Asia to ensure EU compliance and internal quality standards
- Own supplier performance metrics including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-ups
- Apply structured root cause analysis to investigate quality incidents and implement robust corrective and preventive actions
- Drive strategic quality improvement initiatives to reduce complaints and increase customer satisfaction
- Collaborate with Procurement and Sourcing on supplier negotiations and long-term supplier development
- Onboard new suppliers and products while establishing standardized best practices across international markets
What you'll need
- 5+ years of experience in Food Safety and Quality Management within the food industry, ideally with fish and seafood exposure
- Solid knowledge of EU food safety legislation and seafood-specific risks (histamine, parasites, freezing requirements)
- Proven experience auditing food manufacturers against GFSI-recognized standards (BRC, IFS, or FSSC 22000)
- HACCP certification required
- Excellent English communication skills and ability to influence suppliers across different cultures
- Willingness to travel internationally (20-30%) and thrive in fast-paced, multi-market environments
- Strong analytical and organizational skills with solid Google Suite/MS Office capabilities
What they offer
- Competitive compensation package with HelloFresh-subsidized Pension Scheme
- Hybrid working model with Berlin relocation support
- Exclusive discounts on HelloFresh box and office meals
- Annual learning & development budget and German language learning budget
- Mental health support, transportation perks, and working-parent-friendly benefits
- 24/7 gym access, wellbeing platforms (Headspace, Spill), and sabbatical leave options