Senior Workplace Experience Partner

About the role

We're looking for a Senior Workplace Experience Partner to support our Workplace Experience team in Berlin. You'll take responsibility for a large and rapidly growing portfolio of buildings, including our headquarters in Berlin and additional locations throughout Germany, ensuring our offices are places where all Doctolib employees feel comfortable and can work efficiently.

What you'll do

• Manage smooth operations and maintenance of our German locations (Berlin + 9 regional offices)
• Control external service providers and ensure compliance with all legal requirements
• Develop and maintain strategic supplier relationships for critical services (reception, office amenities, fleet & travel management) and monitor KPIs/SLAs
• Take responsibility for assigned budget areas, PO management and invoice processing in close collaboration with the Finance team
• Drive compliance with HSE standards and implement QHSE processes
• Serve as central part of the project team for expanding our new Berlin headquarters and coordinate fit-out projects with external consultants and general contractors
• Monitor project timelines and budgets, actively manage deviations and ensure cost efficiency
• Work closely with IT, Real Estate, Finance and regional contacts across Germany and occasionally the Netherlands

What you'll need

• At least 5-7 years of experience in comparable positions in Workplace Management, Facility Management or Office Operations
• Proven experience managing office locations across multiple sites and in project management
• Basic to advanced experience in HSE (Health, Safety, Environment)
• Experience in vendor management and contract management
• Solution-oriented, detail-oriented and quick to respond to changing priorities
• German at C2 level and English at C1 level

Nice to have

• Strong analytical skills and solid understanding of budget and cost management
• Excellent communication skills in German and English with ability to formulate convincing vision both verbally and in writing

What they offer

• Doctolib-sponsored Deutschland ticket for office or hybrid workers
• 28 vacation days + 1 additional day per full employment calendar year (max 30 days)
• Company health insurance with great additional benefits
• Company pension scheme with 40% employer contribution
• Doctolib Parent Care Program with extra parental leave and more
• Free mental health and coaching sessions, meal vouchers, subsidized Urban Sports Club membership