Inbound Sales Representative Switzerland and Austria

About the role

We're looking for a driven and customer-obsessed Inbound Sales representative to engage directly with merchants, help them discover the right SumUp products, and grow our presence in one of Europe's most dynamic regions.

What you'll do

• Own your pipeline: Manage the full sales cycle — qualify leads, engage prospects via phone and email, deliver consultations, and convert them into loyal customers
• Be the trusted advisor: Understand the needs of small businesses and guide them toward the right SumUp solutions (card readers, POS, software, services)
• Showcase value: Run product demos and consultations that clearly communicate how SumUp simplifies operations for merchants across DACH
• Drive performance: Meet and exceed ambitious sales KPIs in a fast-paced, target-driven environment
• Collaborate and grow: Work closely with your peers in our Berlin office, share best practices, and contribute to a high-energy, success-oriented culture
• Champion customer insights: Track progress, share learnings, and help shape how we continue to improve our approach to merchants in the region

What you'll need

• Has proven experience in sales — ideally in POS, SaaS, hospitality, retail, or similar industries
• Is fluent in German (C1+) and strong in English for internal teamwork
• Enjoys consultative selling and building long-term customer relationships
• Thrives in performance-driven environments and is motivated by clear, ambitious targets
• Communicates confidently and builds rapport quickly
• Is self-driven, resilient, and eager to grow professionally
• Brings a positive, solution-oriented attitude to the team and to every customer conversation

Nice to have

• Knowledge of Swiss German and Austrian German

What they offer

• Competitive base salary + uncapped commission — your success defines your earning potential
• €2,000 annual learning budget to grow your skills (courses, workshops, certifications)
• 30-day sabbatical after 3 years
• A collaborative and international Berlin office culture
• A referral bonus program — help us grow the team and get rewarded
• A diverse and inclusive workplace that values different perspectives