Senior Technical Product Marketing Manager

About the role

As a Senior Technical Product Marketing Manager at commercetools, you will serve as the strategic lead for the company's foundational platform, ecosystem enablers (Agent Gateway and integrations) and AI Hub. This role requires a hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling.

What you'll do

• Refine our platform's differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value
• Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences
• Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI
• Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging
• Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations

What you'll need

• A background in Engineering or Product Management with a deep understanding of technical concepts like LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more
• The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into compelling, scalable stories
• Experience in high-growth, global organizations where you have turned complex product launches into repeatable processes and internal enablement wins
• A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech

Nice to have

• Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products
• Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.)
• Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.)
• Familiarity with cloud providers (e.g., AWS, GCP, etc.)

What they offer

• Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
• Annual learning budget, self-paced learning platforms, language training, coaching, mentorship, and leadership programs
• Family Leave Plus — additional fully paid weeks of parental leave on top of government-provided leave
• Equity participation program