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TeleSales Team Lead

SSumUp
Seniority
Senior
Model
In-Office
Sector
Fintech
Salary
Undisclosed
Contract
Full-Time

About the role

Lead a TeleSales team in the DACH region (Germany, Austria, Switzerland), working hands-on to coach inbound sales representatives and drive team performance. This is a leadership role that involves direct involvement in sales activities while building and developing a high-performing team culture.

What you'll do

  • Lead and coach a team of Inbound Sales Representatives through regular 1:1s, call shadowing, and performance check-ins
  • Support live calls directly, help close deals, and model excellent sales behaviors for the team
  • Track team performance data and convert insights into actionable improvements
  • Build a positive team culture focused on feedback, learning, and celebrating wins
  • Collaborate with other sales leaders to refine processes and contribute to DACH sales strategy

What you'll need

  • 3+ years of sales team leadership experience with proven track record of developing people and hitting targets
  • Hands-on approach to leadership with comfort jumping on calls and supporting deals directly
  • Fluent German (C1 or above) and strong business-level English
  • Strong coaching abilities with skills in giving constructive feedback while maintaining team morale
  • Comfort working with performance data to identify patterns and make quick adjustments

What they offer

  • Virtual Stock Option programme with stake in company's future success
  • €2000 annual learning and development budget for conferences and education
  • Corporate pension scheme with up to 20% contribution matching
  • 28 days paid leave plus public holidays and special leave days
  • Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches
  • 1-month sabbatical after 3 years of service and referral bonuses
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