AI Operations Manager

About the role

Build and scale AI automation across the company by driving the implementation of AI-powered workflows and automation initiatives that enable the company to scale operations without proportional headcount growth.

What you'll do

• Identify repetitive, manual or inefficient processes and translate them into scalable AI-driven workflows to implement high impact AI and automation opportunities across all departments
• Partner with team leads across Operations, Risk, Finance, Product and Engineering to understand workflows, run process workshops and identify high leverage AI opportunities
• Evaluate, implement and continuously improve modern AI and automation tooling while ensuring alignment with company wide governance, security and compliance standards
• Drive projects end to end with a hands on execution mindset, from initial process mapping to rollout and iteration based on operational impact
• Design, implement and orchestrate automations across tools, APIs, LLMs and internal systems with a strong focus on speed, reliability and measurable impact

What you'll need

• Multiple years hands on experience with automation tools, APIs, AI workflows
• Multiple years hands on experience with project management
• Experience with workflow automation tools such as n8n, Make, Zapier or similar
• Experience working with LLMs, AI agents or AI enabled operational tooling
• Strong problem solving and process optimization capabilities
• Strong execution mindset with the ability to move quickly and pragmatically
• Comfortable working cross functionally with both technical and non technical stakeholders
• Technical understanding of APIs, integrations and system architecture

Nice to have

• Experience introducing AI initiatives into operational teams
• Experience with data privacy, security or compliance related workflows
• Understanding of financial or fintech related operational processes

What they offer

• Hybrid, trust-based work environment with two days a week in office as standard, workations possible
• Direct impact on the energy transition with extra days off for climate activism
• Flexible bonus for personal use
• Food provided via Wolt when working in office
• Team offsites, team nights and social events