Business Performance Analyst, CEO Office

About the role

This role exists to provide Operating Principals / Partners with leverage through structured thinking, rigorous preparation, and reliable follow-through, so leadership decisions translate into action and issues are surfaced early. You will join the CEO Office and work closely with one or more Operating Principals / Partners.

What you'll do

• Support Operating Principals / Partners in translating strategy into clear priorities, ownership, and execution plans
• Prepare materials for execution and performance cadences (e.g., priority reviews, QBRs), and help ensure forums are well-prepared and productive
• Structure ambiguous problems, synthesise inputs, and draft clear recommendations for senior stakeholders
• Track progress against priorities, surfacing risks, gaps, and dependencies early (before they become escalations)
• Drive follow-ups and ensure decisions translate into action, with clear owners and next steps
• Conduct ad-hoc analyses to inform trade-offs and leadership decisions
• Help document and standardise execution mechanisms over time as the Operating Partner function scales
• Collaborate with stakeholders across Product, Engineering, Design, Finance, People, and the CEO Office

What you'll need

• You have initial experience in business analysis, operations, strategy, consulting, or similar roles
• You have strong analytical and problem-solving skills, and can turn messy inputs into clear outputs
• You can structure ambiguous problems and communicate clearly (written and verbal)
• You bring a high ownership mindset with strong follow-through—you reliably close loops and make progress visible
• You're comfortable working cross-functionally without formal authority
• You're a structured thinker who enjoys simplifying complexity, and you learn quickly with intellectual curiosity
• You're comfortable operating with ambiguity while execution systems are evolving, and you can balance detail with the bigger picture

Nice to have

• Exposure to Product or Engineering environments
• Experience supporting planning, OKRs, or performance/execution cadences
• Familiarity with basic BI tools, dashboards, or SQL

What they offer

• Competitive compensation package and paid leave
• Access to SumUp Sabbatical and Employee Assistance Programme for mental health
• Fitness and language learning offers
• Budget for professional and personal development