Head of / Team Lead Revenue Operations - Product & Systems

About the role

You are the architect of our Commercial Engine, treating internal GTM systems as a standalone product. As a bilingual interface, you bridge business needs and technical implementation, translating complex sales strategies into seamless, automated processes that eliminate friction for Sales and Account Management teams.

What you'll do

• Act as strategic partner for Commercial Teams with a product mindset, gathering feedback and developing solutions that boost productivity
• Translate GTM strategy into technical workflows that support daily team operations
• Establish and implement data governance to clean up prospect noise and ensure Salesforce hierarchy reflects commercial reality
• Evaluate AI integration opportunities in GTM tech stack for workflow automation and data quality improvement
• Serve as primary interface between process/enablement teams and technical implementers
• Build reporting infrastructure in Salesforce that answers input-to-output attribution questions
• Continuously optimize Salesforce and product syncs to meet Commercial Team requirements

What you'll need

• 5+ years experience in Revenue Operations or Sales Operations with strong focus on Salesforce administration and architecture
• Excellent communication skills in German (C2) and English (C1)
• Bilingual ability to speak both business and tech - understanding Key Account Manager pain points and designing technical solutions
• Product mindset treating internal tech stack as a product, obsessed with user adoption and clean workflows
• Hands-on experience with major CRM platforms (e.g. Salesforce) and deep understanding of CRM architecture
• Experience with complex GTM workflows in B2B SaaS or marketplaces managing complex account hierarchies
• Disciplined approach to data hygiene and experience building systems that prevent duplicates
• Proven track record building tools that make sales and account management faster and more efficient

What they offer

• 28 vacation days (increasing to max 30) plus paid volunteer day and education leave
• €750 annual training budget plus team training budget and internal workshops
• Hybrid work model up to 2 days remote per week with flexible hours
• €30 monthly Urban Sports Club allowance plus office gym
• Up to €112.50 monthly meal allowance and €40 monthly NAVIT mobility credit
• Company pension scheme and quarterly team events