Head of Corporate IT

About the role

As the Head of Corporate IT, your strategic leadership will guide a global function, specifically overseeing the Tech Business Partnering program across all 1KOMMA5 markets and hubs. You will also be the central point of contact for inquiries regarding the AI enablement of the entire employee base. Ultimately, you are responsible for defining and executing the vision and strategy for all end-user-focused technology services, directly influencing the productivity and technological maturity of every 1KOMMA5 employee worldwide.

What you'll do

• Team Leadership: Ensuring all Tech Business Partners reporting to you have what they need to be successful, including 1:1s and Development Plans.
• Handling of Non-Technical Escalations: Serving as the escalation point for Tech Business Partners, providing higher-level technical discussions and persuasion of central team objectives.
• Ensuring Team Delivery: Align on quarterly OKRs and KPI targets for each member of the team, including Tech Partners delivery of Consulting, Enablement, Support and Project Delivery objectives, and KPIs related to AI tooling adoption.
• Auditing Data Points to plan next actions: Monitoring feedback from end-users to understand future opportunities and ensure those insights make the planning process.

What you'll need

• 10+ years of progressive professional experience in IT leadership, systems engineering, or a related field, with a significant track record in managing a global or multi-national IT function.
• 5+ years in a senior leadership role, responsible for executing strategic direction and managing a team of technical professionals (experience managing an IT Operational team is essential).
• Demonstrated expertise in establishing and governing IT support best practices, analysing service delivery metrics (SLAs, KPI targets), and driving continuous service improvement across a multi-market org.
• Proven ability to define and lead complex, cross-functional global technology projects from inception to completion, with strong governance and risk management.
• Expertise in the SaaS application ecosystem for employee productivity, collaboration, and enterprise security, including Google Workspace, Gemini, AI Studio, NotebookLM and Workspace Studio.
• Expertise in leveraging Design Thinking and Service Design methodologies to architect user-centric global technology services and solutions.
• Exceptional executive-level communication, negotiation, and persuasion skills with non-technical stakeholders.
• Fluent English (mandatory); working proficiency in German; additional languages an asset.

What they offer

• Remote work (Germany-wide), with offices in Hamburg, Berlin or Munich
• EGYM Wellpass membership
• Benefits and discounts via Futurebens
• Job bike leasing (city bike or e-bike)