Director of Product

About the role

This role exists to level up execution, velocity, and craft. Your mission is to own USC's member-facing digital experience — the app and web platform — and drive the relentless improvement of every touchpoint a member has with the product. Working in close partnership with the founders, the CPTO and VP of Product & Design, you'll help shape the strategy and then make it happen.

What you'll do

• Own and shape the product strategy for USC's app and web experience, working closely with the founder and VP of Product & Design, holding the quality and knowing the difference between shipped and done
• Set a clear north star for the end-to-end member journey, balancing strategic ambition with the relentless demands of short-cycle delivery
• Manage, coach, and grow a team of 4–5 Product Managers (mid to staff level) focused on member experience, setting expectations, enabling growth, and holding the team accountable to outcomes, not outputs
• Bridge the gap between leadership strategy and squad-level delivery, translating vision into delivery without losing fidelity in either direction
• Establish the rituals, frameworks, and feedback loops that keep a growing product org moving in sync
• Champion user research, qualitative insight, and data-driven decision-making at every stage of the product lifecycle
• Own product KPIs that connect directly to business performance, including member retention, engagement depth, and conversion

What you'll need

• 7+ years of product leadership experience, with at least 3 years managing PMs in a B2C, mobile-first environment
• Experience at an app-first scale-up in high-stakes, high-velocity product environments
• Demonstrable experience shipping and iterating on consumer mobile apps (iOS and Android) at scale
• Experience managing other PMs, not just ICs, with ability to develop product talent and drive accountability at every level
• Understanding of the European consumer landscape, its nuances, its markets, and its regulatory context
• Understanding of the difference between great UX and profitable UX, with a track record of shipping product that moved both
• Full professional fluency in English

What they offer

• Free Urban Sports Club L Pro Membership plus friends and family discount
• Hybrid work setup with up to 120 days remote within the EU, UK, and Switzerland
• 30 days paid vacation annually, plus two additional volunteering days and flexible hours
• Annual €1,000 personal development budget with regular internal training and language classes
• Access to mental health provider Open Up