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Solutions Engineer

PPayrails
Seniority
Midweight
Model
Hybrid
Sector
Fintech
Salary
Undisclosed
Contract
Full-Time

About the role

As Solutions Engineer, you will be overseeing our customers' end-to-end technical journey at Payrails, acting as the technical expert and main point of contact in both pre- and post-sales, supporting positioning, closing, and onboarding of new merchants.

What you'll do

  • Lead end-to-end integration engineering - from high-level architecture design through hands-on code implementation
  • Act as the technical expert and main point of contact in both pre- and post-sales, supporting positioning, closing, and onboarding of new merchants
  • Build trusted relationships with merchants by educating them on Payrails' unique value proposition, best practices, and product roadmap
  • Deliver solution demos, executive briefings, and technical workshops that showcase how Payrails solves complex payment challenges
  • Collaborate cross-functionally with Payment Strategy, Sales, Product and Engineering teams to deliver seamless onboarding and drive continuous improvements
  • Travel occasionally to customer sites to oversee installations, workshops, or technical deep-dives

What you'll need

  • 3-6 years of professional experience, including 2–3 years in a Solution Engineering or Solution Architecture role, with hands-on experience working with APIs and SDKs
  • Proficiency in one or more programming languages (Java, Python, JavaScript/TypeScript, Ruby, Golang, C#, .Net)
  • Experience with debugging API calls and monitoring tools (Grafana, Splunk, etc.)
  • Strong skills in technical diagramming (sequence diagrams, system diagrams, mockups)
  • Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders
  • Confidence in leading workshops, demos, and discovery sessions with executive audiences
  • A track record of aligning technical solutions to business objectives and driving measurable customer outcomes
  • Fluency in English

Nice to have

  • Additional languages (Arabic, French, German, Italian, Spanish)
  • Familiarity with the payments space (checkout, authentication, payouts, marketplaces)

What they offer

  • Competitive salary and equity package
  • Visa and relocation support for you and your family where required
  • Real ownership — freedom and trust to build, test, and take lead
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