Partnerships Operations Lead

About the role

Doctolib is seeking a Partnerships Operations Lead to develop scalable go-to-market and partner enablement strategies for the German market. You'll optimize processes, tools, and workflows with a focus on partnerships, working closely with global and local teams to drive growth through data-driven operations and seamless Sales-Partnership collaboration.

What you'll do

• Lead development of operations tools and processes for Sales and Partnerships, focusing on partner sourcing, onboarding, enablement, and co-selling
• Prioritize initiatives aligned with global go-to-market and partnership strategy while ensuring local requirements feed into international roadmap
• Design, test, and implement end-to-end processes and tools in coordination with Sales, Partnerships, Marketing, and Operations teams
• Identify optimization opportunities across the entire funnel from partner acquisition to joint success and integrate findings into strategic roadmap
• Define clear goals and KPIs for Sales and Partnership use cases and ensure process adoption through documentation, playbooks, and dashboards
• Establish close collaboration with Sales Excellence, Global Sales Performance, Partnerships, Marketing, Legal, Finance, and Data teams
• Drive tooling developments including CRM/PRM, automations, and integrations while ensuring data quality and reporting capabilities

What you'll need

• Minimum 5 years of relevant experience in Sales Operations, Partnership Operations, or Sales/Partner project management
• Proven experience successfully leading complex, cross-functional projects with strong stakeholder management skills
• Extensive experience with Salesforce or other CRM systems, ideally with PRM systems
• Knowledge of project management methodologies and relevant tools including automations, analytics, and BI
• Structured and self-organized working style
• Fluent German (C2) and very good English (C1) language skills

What they offer

• Company health insurance with additional benefits and monthly bonus with competitive salary package
• 28 vacation days plus 1 additional day per full employment year (max 30 days)
• Doctolib Parent Care Program including extra parental leave and flexibility days to work 10 days per year from EU/UK
• Mental wellbeing support through access to coaches and psychologists via external partners
• Public transport reimbursement and meal budget with healthy office snacks
• Subsidized sports membership with Urban Sports Club partner