Director Mission Delivery and Operations

About the role

As the Director of Mission Delivery and Operations, you are the bridge between Stark's cutting-edge code and our customers' highest-stakes challenges. You will own the entire delivery lifecycle, ensuring that our software doesn't just "deploy," but fundamentally transforms customer operations.

What you'll do

• Design the end-to-end "Stark Way" for technical deployments, turning bespoke customer requirements into a scalable, modular delivery science
• Establish "boots-on-the-ground" feedback loops with end-users to bridge the gap between technical specs and frontline realities
• Establish and lead a "Rapid Response" capability to execute high-velocity R&D prototypes and urgent, off-cycle system deployments
• Build the pipeline that synthesizes complex field intelligence into actionable engineering priorities
• Prepare high-velocity decision briefs and risk assessments for the executive team
• Serve as the primary filter for technical leadership, managing external demands and representing the program's interests
• Take full ownership of complex, company-wide initiatives and drive them to completion
• Cultivate deep-rooted trust with key military partners and program offices

What you'll need

• 10+ years of experience in technical leadership, with a proven history of scaling delivery or operations teams in high-growth SaaS, GovTech, or deep-tech environments
• You've seen what "good" looks like at scale. You know how to build repeatable processes that don't stifle innovation
• You are comfortable with ambiguity, thrive under pressure, and possess the "founder's grit" needed to build a department from a blank sheet of paper
• You understand organizational mechanics—how teams interconnect and how decisions create ripples across the business
• You are obsessed with customer outcomes and don't consider a project finished until the customer has achieved their mission objective
• You effortlessly distill complex technical and strategic contexts into simple, compelling written and spoken communication
• You move with urgency, take full ownership, and relentlessly follow through until the result is delivered

Nice to have

• A background in military service and especially in the Cyber / IT domain is a strong plus
• Exposure to defense, robotics, or embedded systems is helpful
• Proficient with modern tools like Jira, Confluence, and advanced planning/reporting platforms
• A mature understanding of handling classified information and supporting B2G (Business-to-Government) customers

What they offer

• Direct Impact: Work alongside senior engineering leaders who are shaping the future of cutting-edge autonomous defense systems
• Trust and Responsibility: A high-trust environment offering significant responsibility and influence from Day One
• Mission Critical: Your work directly contributes to urgent defense capabilities for NATO-aligned nations
• Organizational Influence: A unique opportunity to define the organizational and operational backbone of a critical software platform