Integration Engineer - Gesundheitswesen

About the role

You'll work at the interface between Doctolib's platform and the German healthcare IT landscape, solving complex integration problems and supporting customers with technical challenges. This role focuses on ensuring seamless integration of Doctolib into customer infrastructure while working with German healthcare IT systems and standards.

What you'll do

• Provide technical support for German Telematic Infrastructure including interface architecture, card management, and Gematik standards
• Support and troubleshoot Doctolib solutions during onboarding, performance issues, updates, and configurations
• Solve complex interoperability problems with connectors and APIs in collaboration with IT service partners
• Independently analyze complex technical issues with thorough documentation and collaborate with development teams via Jira
• Use AI tools to efficiently develop problem solutions and generate comprehensive knowledge
• Proactively transfer knowledge to internal teams to prevent technical challenges and improve customer satisfaction

What you'll need

• Experience with complex IT infrastructures, networks, and security-critical systems
• Practical experience with API integration and troubleshooting
• Ability to explain technical concepts clearly to both IT experts and non-technical users
• Very good German (minimum C1) and good English (minimum B2) skills

Nice to have

• Knowledge of Telematic Infrastructure, Gematik standards, and other healthcare IT systems
• Experience with IT service partners, KIM+, eAU and e-prescription workflows
• Familiarity with observability tools like Kibana, Datadog, or Elasticsearch
• Degree in Computer Science, Medical Informatics, or comparable professional experience

What they offer

• Sponsored Germany ticket for office/hybrid workers
• Company health insurance with additional benefits
• 28 vacation days plus 1 additional day per year of employment (max 30 days)
• Up to 10 days working abroad annually
• Company pension scheme with 40% employer contribution
• Mental health and coaching sessions through external partner