Partner Solution Engineer - DACH

About the role

As a Senior Partner Solution Engineer at Parloa, you'll accelerate partner success and drive revenue growth by enabling partners to confidently discover, demo, and scope AI Agent solutions. You'll serve as a trusted technical advisor, translating Parloa's platform capabilities into clear business value while building long-term partner relationships throughout the pre-sales journey.

What you'll do

• Build and maintain trusted relationships with strategic and emerging partners
• Guide partners through Parloa sandbox environments, teaching platform capabilities and best practices
• Coach partners to discover customer needs, demo effectively, and architect AI Agent deployments
• Lead technical discovery sessions with customers and partners to understand business challenges
• Design solutions that align Parloa's capabilities with customer outcomes like improved CX and cost reduction
• Support proofs of concept, pilots, and technical validations
• Articulate business value and product differentiation to technical and business stakeholders
• Collaborate with Sales, Partnerships, Product, and Customer teams on partner-led opportunities
• Provide partner feedback to improve product and enablement
• Attend external events and contribute to process improvements

What you'll need

• 5+ years of Sales Engineer experience, preferably in SaaS, AI, CCaaS, or enterprise software
• Deep experience with enterprise technology and sales processes
• Fluent in German and English
• Confident presentation and communication skills
• Strong consultative skills with ability to guide discovery conversations
• Solid technical aptitude for hands-on demo and sandbox work
• Partner and customer-first mindset with passion for helping others succeed
• Ability to thrive in fast-paced environments and manage multiple engagements

Nice to have

• Experience working with or enabling technology or services partners
• Familiarity with AI, conversational AI, voice bots, chatbots, VOIP/Telephony, or contact center technologies
• Experience supporting complex enterprise sales cycles
• Background in customer experience, automation, or digital transformation
• Familiarity with sales tools such as SFDC

What they offer

• Competitive compensation and equity package
• Flexible working hours, 28 vacation days and workation opportunities
• Training and development budget for continuous professional growth
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health benefits
• Hybrid work from home or beautiful Berlin/Munich offices
• Regular team events, game nights, and social activities