Strategy & Operations Manager/ Senior Manager

About the role

We are seeking a Strategy & Operations Manager to join Upvest's Operations team to drive strategic initiatives that optimize workflows, enhance efficiency, and ensure operational readiness. You'll oversee daily operations, leverage data to implement impactful improvements, and collaborate across teams to support seamless product launches.

What you'll do

• Define and manage strategic initiatives to streamline and enhance operational processes, aligning them with company objectives and growth strategies
• Own and oversee Upvest's operational process landscape, ensuring workflows are documented, optimized, and compliant with regulations
• Collaborate closely with product teams to ensure operational readiness and seamless integration of new tools and product launches
• Utilize data-driven analysis to identify inefficiencies, workload challenges, and cost drivers, implementing impactful solutions
• Oversee and optimize daily operational execution, managing risks, maintaining metrics and KPIs
• Conduct strategic workforce planning and resource allocation to address workload peaks and support team scalability
• Lead cross-functional training initiatives and foster a culture of continuous improvement

What you'll need

• Bachelor's degree in Business Administration or STEM field
• At least 5 years of relevant work experience in Strategy & Operations, Investment Banking, Management Consulting, or similar role
• Strong data analysis skills with a proactive, self-driven approach to problem-solving
• Strong investigative and analytical abilities with keen attention to detail
• Exceptional communication skills and ability to foster positive business relationships
• Ability to work under pressure and meet deadlines
• Fluency in English (written and verbal)

Nice to have

• Experience in Investment Banking Middle- and Backoffice Operations
• German proficiency

What they offer

• 30 days of annual leave and sports benefits
• Work remotely abroad for up to 183 days a year
• UpRest - one-month fully paid sabbatical after every 4 years
• Personal development budget
• Competitive above-market salary and employee equity program
• Flexible work environment across Berlin, London, or Tallinn