Product Manager – Global Services

You will own the development and scaling of our next-generation service offerings — transforming one-time energy installations into long-term customer relationships and sustainable revenue streams. You'll design service products that connect hardware, software, and energy solutions into a seamless customer experience, driving profitability and retention across our global markets.

What you'll do

• Shape the roadmap for our global service and recurring-revenue portfolio, including warranty, maintenance, monitoring, and digital service products. Align business models with customer value and operational efficiency.
• Lead the end-to-end product process — from market research and concept validation to rollout, optimization, and scaling across regions.
• Develop offerings and pricing structures that create sustainable, predictable revenue. Ensure operational executability, profitability, and a strong customer experience.
• Work closely with Engineering, Market Operations, and Commercial teams to translate insights and operational feedback into scalable product solutions.
• Leverage customer feedback, competitive analysis, and market trends to continuously refine and expand our service offerings.
• Define and monitor KPIs to measure adoption, margin performance, and service quality. Identify levers to improve efficiency, cost structure, and customer satisfaction.

What you'll need

• Degree in Business Administration, Industrial Engineering, Energy Management, or a related field
• 2+ years of experience in Product Management or Business Development, ideally in the energy, technology, or SaaS sector
• Strong understanding of recurring revenue models, pricing mechanics, and customer value creation
• Proven track record of turning customer needs and operational insights into scalable product solutions
• Excellent communication and stakeholder management skills across functions and hierarchies
• Entrepreneurial, structured, and execution-driven mindset with a passion for ownership
• Fluent in English and German

What they offer

• Work remotely across Germany with offices in Hamburg, Berlin, or Munich
• Direct contact with core decision-makers and impact on the energy transition
• EGYM Wellpass for health and wellness benefits
• Job bike leasing for flexible commuting
• Discounts through Futurebens
• Opportunities to grow with one of Europe's most thriving scaleups