Director of R&D Portfolio and Operations Management

About the role

We're looking for a Director of R&D Operations to help shape how our Product, Engineering, and Design (PED) teams work together to deliver high-impact outcomes. This role sits at the center of strategy and execution, connecting long-term business goals with day-to-day R&D operations.

What you'll do

• Own and evolve the R&D portfolio management framework, ensuring alignment with long-term business strategy
• Improve operational workflows across Product, Engineering, and Design to increase delivery speed and quality
• Monitor and communicate R&D investment performance, including clear ROI visibility across workstreams
• Lead annual and quarterly planning processes, ensuring OKRs are ambitious, measurable, and aligned
• Build and implement data-driven tools and dashboards to track progress and surface risks
• Allocate resources across teams to balance AI product development with core platform reliability
• Manage the R&D budget in partnership with Finance and the CPTO
• Lead day-to-day R&D Operations, including team management, process improvements, and tooling decisions

What you'll need

• Senior experience in R&D Operations, Product Operations, Engineering Operations, or a closely related role in a product-led SaaS environment
• Proven ability to operate at Director level and partner with C-level stakeholders
• Strong understanding of modern software development, including AI-driven product development
• Demonstrated experience linking R&D execution to business and revenue outcomes
• Excellent analytical, communication, and stakeholder management skills
• Comfort navigating ambiguity, rapid change, and competing priorities
• Strategic, systems-level thinking combined with strong execution skills
• Commercial mindset with a clear understanding of how R&D creates customer and business value

Nice to have

• Experience supporting a CPTO, CTO, or CPO directly
• Exposure to scaling AI capabilities or evolving R&D operating models
• Experience working in globally distributed R&D organisations

What they offer

• People-first culture with top talent from around the world in an inclusive environment
• Flexible hours, wellness perks, and performance-based bonuses
• 28 paid leave days, well-being days, compassionate leave, and pawternal leave
• Growth opportunities through mentorship, coaching, and internal mobility