Senior Team Lead, Sales Operations

About the role

This is a Team Lead Sales Operations position focused on building and leading a high-performing team that manages the sales tech stack, AI-powered solutions, and sales enablement. You'll combine people leadership with hands-on ownership, working closely with Sales leadership, RevOps, Data, and Product teams to drive scalable business impact.

What you'll do

• Lead and develop a team of Sales Operations, Enablement, and Tooling experts
• Set team priorities aligned with business strategy and sales feedback
• Collaborate with stakeholders to sequence initiatives and ensure alignment with company strategy
• Oversee rollouts and change management for new tools, ensuring adoption and compliance
• Enhance onboarding and ongoing enablement programs for consistency and effectiveness
• Develop strategies for embedding new processes and culture across the sales team
• Ensure sales tech stack is fully leveraged and effective
• Partner with Product and Data teams to implement AI-powered solutions
• Measure and optimize tool usage, training engagement, and adoption metrics
• Challenge existing approaches and drive alignment on impactful solutions

What you'll need

• 6+ years in Sales Operations, Revenue Operations, or Commercial Operations in high-growth B2B or marketplace environments
• 3+ years of direct people leadership experience
• Proven track record owning sales tech stack (Salesforce/HubSpot, engagement tools, BI)
• Experience designing and rolling out sales processes and training programs
• Exposure to AI/data products in Sales (scoring, recommendations, conversational intelligence, GenAI)
• Strong analytical and problem-solving skills with comfort in data and business cases
• Ability to write clear requirements and collaborate with technical teams
• Excellent stakeholder management and communication skills
• Balance of strategic thinking and hands-on execution with high ownership

Nice to have

• Experience in marketplace, travel, or two-sided business
• Experience building internal tools with Product/Engineering teams
• Familiarity with enablement platforms or LMS
• Practical experience deploying GenAI in sales workflows

What they offer

• Annual personal growth budget and mentorship programs
• Work from anywhere 30 days per year
• Hybrid working (3 days office, 2 days optional home)
• Monthly transportation and fitness budget
• GetYourGuide activity discounts for you and family
• Health and wellness benefits