Billing Solutions Architect

About the role

You will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You'll collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. Your primary focus will be on expanding and strengthening Stripe's presence in the EMEA region.

What you'll do

• Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
• Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
• Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Develop and maintain a deep understanding of the EMEA region's market dynamics, regulatory environment, and business practices related to payments and billing solutions.

What you'll need

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
• 5+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
• Knowledge of regional compliance and regulatory requirements related to payments and billing, including GDPR, PSD2, and local tax laws
• Extensive experience with subscription, billing, and payment solutions
• Executive presence and strong relationship-building skills
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
• Willingness to travel up to 50% of the time