Manager Int'l FSQA Quality Surveillance

About the role

HelloFresh is seeking a FSQA Manager - Quality Surveillance to serve as the central technical expert for microbiological safety, food fraud management, and ingredient quality. You will oversee global micro-testing procedures, manage the internal quality laboratory, and implement quality improvement processes to mitigate risks and protect the HelloFresh brand reputation.

What you'll do

• Lead global centralization of processes by finalizing worldwide tender for micro testing and food fraud services across all international markets
• Implement and deploy central procedures locally to achieve high standards within surveillance programs and drive ingredient quality improvement
• Oversee legally required global ingredient testing program, including collection and analysis of micro testing reports to prevent food safety incidents
• Monitor supplier performance by managing corrective actions following non-compliant results and strengthening supplier food safety systems
• Establish and oversee destructive testing strategy across HelloFresh Distribution Centers for deeper ingredient analysis
• Support product innovation by running quality and scientific tests for new and existing ingredient development from headquarters lab
• Champion continuous improvement by collaborating with Product team to analyze error rates and customer feedback trends

What you'll need

• Deep subject matter expertise in food safety with ability to assess ingredient safety and quality risks
• Strong data proficiency including advanced data analysis and Google Sheets for global reporting and sampling plans
• Hands-on laboratory experience conducting quality, scientific, stability, and ingredient development tests
• Proven experience creating, maintaining, and scaling global sampling plans and centralized testing processes
• Strong risk mitigation capabilities including identifying quality flaws and driving corrective actions
• Excellent communication, collaboration, and stakeholder management skills with ability to influence and lead discussions
• Strong analytical, problem-solving, and change management skills with adaptability in fast-paced global environments

What they offer

• Competitive compensation package with HelloFresh-subsidized pension scheme
• Hybrid working model with Berlin relocation support available
• Exclusive discounts on HelloFresh boxes and office meals
• Annual learning and development budget plus German language learning budget
• Mental health support, transportation perks, and working-parent-friendly benefits
• 24/7 gym access, wellbeing platforms like Headspace, and sabbatical leave options